Privacy Policy
Privacy Policy
Your privacy is our priority. At Hugo's Ventures LLC ("Genesis", "We", "Us") we are committed to respecting your privacy and complying with all applicable laws and regulations regarding personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app, Genesis, and its related services.
We may collect personal information that can be used to identify you, such as your name, address, date of birth, device details, payment information, and data related to your interactions with our app or online services.
Genesis may contain links to external websites and services, each with its own privacy policies. Once you leave our app and access third-party content, we encourage you to review their privacy policies, as our policy no longer applies beyond Genesis.
Last updated: March 18, 2025
When you use the Genesis app, we may collect and store the following types of information:
Personal Information: We do not collect any personally identifiable information, including facial data.
Non-Personal Information: We may gather non-personal data related to your device, such as the device type, unique device ID, IP address, operating system, internet browser type, and general usage patterns within the app.
Information You Provide to Us
We collect any personal information you voluntarily share while using our services. This may include additional account details, such as your language preferences. If you participate in surveys, sweepstakes, contests, or events, you may also provide contact information. You are responsible for ensuring that any information you submit is accurate and up to date.
Automatic Data Collection
We and our service providers may automatically collect and combine information about you, your device, and your interactions with our services over time. This data helps us improve the user experience, optimize service performance, and analyze how users engage with the app.
We may gather data about your activity within the app, such as which pages or screens you visit, how long you spend on them, and the navigation paths you take between sections. Additionally, we collect access times, session durations, and other related usage information. We may also gather information on the website you visited before coming to our services, as well as your interactions with content on our app, such as when you open or engage with emails or other communications.
We may collect information about your device, including its operating system, version, manufacturer, model, type of browser, screen resolution, device category (e.g., mobile or tablet), IP address, unique identifiers, language settings, and general location data, such as your city, state, or region.
To collect this data, we use technologies such as cookies, which are small text files placed on your device. These help us identify your browser, store preferences, and track activity. We also use local storage technologies, like HTML5, which allow us to store data on your device outside the browser. Web beacons, or pixel tags, are embedded in emails and web pages to track whether specific content has been opened, viewed, or interacted with.
During your use of our services, you may choose to provide sensitive information, such as your religious beliefs, sexual orientation, political views, health-related details, racial or ethnic background, philosophical beliefs, or trade union membership. By providing this sensitive data, you consent to its use as described in this Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including monitoring the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
To contact You: To contact You by email, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.
Disclosure of Your Information
We do not sell, trade, or share your personally identifiable information with external parties. Any sharing of information with third parties will only occur in the manner described within this Privacy Policy.
We may share your information with third-party service providers who assist us in performing certain services, such as analytics, on our behalf.
We may disclose your information if required by law or when we believe, in good faith, that it is necessary to:
Fulfill a legal obligation.
Safeguard our rights or property.
Prevent or investigate potential misuse of the app.
Protect the safety of users of the app or the general public.
Shield ourselves from legal liability.
Retention of Your Data
The Company will retain Your Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service or We are legally obligated to retain this data for a longer time periods.
Deletion of your Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Business Transactions
In the event that we are acquired, or if we go out of business or file for bankruptcy, your data, including personal information, may be included as part of the assets transferred to any acquiring party. You acknowledge that such transfers may take place, and that any acquiring party may, to the extent allowed by law, continue to use your personal information in accordance with this Privacy Policy. They will be required to uphold this policy, which governs the ownership and use of your information.
We implement administrative, technical, and physical security measures to safeguard your personal information. While we strive to ensure the security of the data you provide, please understand that, despite our efforts, no security system is completely foolproof, and no method of data transmission can be fully guaranteed against interception or misuse.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about your privacy, You can contact us at:
* Email: contact@genesischat.org